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HPE Universal CMDB Configuration Manager

HPE Universal CMDB Configuration Manager (Configuration Manager) provides the tools to help the system manager better control the CMS (Configuration Management System) data. It focuses primarily on analyzing and controlling the data in the CMS, as the ITIL directs. Configuration Manager provides an environment for controlling the CMS infrastructure, which encompasses many data sources and serves a variety of products and applications.

The Configuration Manager to Service Manager (CM-SM) integration provides a policy-based change control solution that can handle configuration changes effectively. This solution is different from the UCMDB to Service Manager (UCMDB-SM) integration solution, which provides attribute modeling change control. The UCMDB-SM integration solution provides the most control but requires manual attribute data entry and can generate a large amount of unplanned changes to be reviewed and accepted or backed out. For customers that do not need change planning at this level of detail, the CM-SM integration solution is recommended.

Using Configuration Manager, the UCMDB authorized state is pushed to Service Manager, and Service Manager benefits from working with the same data that resides in the CMS and can be easily consumed by other parties. The data provided to Service Manager is already controlled and of high quality, and Service Manager therefore no longer holds a distinct state of its CIs. As the state of a configuration item is fully managed by the CMS (including actual, authorized, and historical states), the configuration controls implemented in the UCMDB-SM integration in which Service Manager must analyze which CI changes require an RFC are not used. Service Manager now consumes both actual and authorized CI states from UCMDB.

For more information about the CM-SM integration solution, refer to the HPE Universal CMDB Configuration Manager User Guide.