Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to Check the Error Message of a Failed Push Job
To check the error message of a failed job:
- Log in to UCMDB as an administrator.
- Navigate to Data Flow Management > Integration Studio.
- Select the integration point for this integration from Integration Point list.
- Click the Data Push tab.
- Select the job from Integration Jobs.
- Click the Job Errors sub-tab, and double-click the Severity of a message from the list.
A popup window displays the detailed error message of this failed job. The following is an excerpt of a sample error message indicating that no mapping configuration was found for the push TQL query.
java.lang.RuntimeException: No mapping is found for TQL: "SM Business Service Push 2.0", or Cannot retrieve the mapping from SM side by QueryNodeName [bizservice", please configure in smPushConf.xml or SM configuration at com.mercury.topaz.fcmdb.adapters.serviceDeskAdapter.push.SmGenericPusher.push(SmGenericPusher.java:119) ... 35 more --- End of probe-side exception --- at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.convertThrowableToStringSafeException(AdHocProbeRequestOperation.java:86) at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:77) at com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70) at sun.reflect.GeneratedMethodAccessor59.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:601) at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:111) at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:45) at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:235) at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138) at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252) at javax.management.StandardMBean.invoke(StandardMBean.java:405) at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819) at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:792) at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:305) at org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405) at org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at com.sun.proxy.$Proxy57.dispatchTask(Unknown Source) at com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54) ... 3 more
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