Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Show context–sensitive help debug information
- Start the HPE Service Manager client.
- Log on or close the Connections dialog box.
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Click Window > Preferences.
The Preferences dialog box opens.
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Click HPE Service Manager > Appearance.
The Appearance dialog box opens.
- Select Show context–sensitive help debug information.
- Click Apply.
- Click OK.
Exit the Service Manager client, and then restart it.
Service Manager now displays the file (table), form, and field information when you press Ctrl+H for a field.
- You can use such field help information to add or edit field help records or identify field names to be used in stored queries.
- The Web client uses the "viewcontexthelp=true" URL parameter to display field help information.
Related concepts
Creating field help
Preparing to create field help
Field help editor
How does Service Manager determine which help record to display?
Stored queries
Related tasks
Activate the command line
Set up the columns displaying the help record list
Turn on the Administration perspective
Add a stored query
Update a stored query
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
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