Defined Queries tab

The Defined Queries tab defines the query statements and labels to use on the More Choices tab of the search screens (for example, More Choices on the Search Incidents form). The fields are defined in the SearchConfig table.

The field descriptions for the Defined Queries tab are:

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Field Name	Description
Id id	Provides the unique ID for the query and cannot include special characters including spaces.
Query query	A query expression using system language syntax. For example, `assignee.name=operator()`.
Description description	Provides the label for the check box on the More Choices tab.

Field Name

Description

Provides the unique ID for the query and cannot include special characters including spaces.

Query

query

A query expression using system language syntax. For example, assignee.name=operator().

Description

description

Provides the label for the check box on the More Choices tab.