Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Service Request Catalog Customization
- Configuration files
- Working with manifest.xml
- Using the Migration Tool
- Service Request Catalog customization
- Service Manager configuration for Service Request Catalog
- Miscellaneous tasks
- Appendix A: Launcher Examples
- Appendix B: Service Catalog in Service Manager
- Appendix C: XML Tag Reference
- Appendix D: Styling the interface
- Appendix E: Fields available for advanced search
Working with the manifest file
This file contains information about the presentation of the Dashboard and other landing pages for your company. This file also points to other resources that contribute to the look and feel of your user interface, such as your company name, color palette, and other presentation styles.
The manifest.xml file has basic sections for capturing this information.
<configuration name=""> <companyDisplayNameKey> <resources> <styles> <launchersGroup> <widgetsGroup> </configuration>
See the Appendix C: XML tag reference for more information about configuring the individual tags in each section.
