Apply Service Manager web tier patches

Service Manager web tier patches or hotfixes are shipped as web application archive, and therefore a complete replacement of the existing Service Manager web tier files. The web tier patch must be applied on all web application server instances of the Service Manager installation.

Only save the files you made configuration changes before such as in the web.xml file in order to apply the same configuration to the new web application deployment.

Note Always follow the installation advice provided with the patch.

Related topics

Change control tasks

Upgrade the Web Tier