Associate multiple configuration items (CIs) to a baseline

A System Administrator must first create and authorize a baseline record before you can associate a configuration item (CI) to it. A CI can only be associated with one baseline record at a time.

To associate multiple CIs to a baseline record, follow these steps:

1. Click Configuration Management > Search CIs.

2. Use search or advanced search to find one or more records.

3. Click Mass Update. Service Manager displays a list of fields you can update.

4. Select the following mass update values.

   Caption	Value
   Baseline	<New baseline name>
   Baseline Version	<New baseline version number>

   For <New baseline name>, type the name of the new baseline record that you want to manage the CIs.

   For <New baseline version number>, type the version number of the new baseline record that you want to manage the CIs. Do not add this field if you are not using baseline versions.

5. Click Execute. Service Manager updates the CI records to use the new baseline name and version.

Related topics

Baselines
Baseline attributes
Baseline statuses
Baseline versions
Example: Search for a record

Associate a configuration item (CI) to a baseline
Authorize a baseline
Change baseline attributes
Create a baseline
Create a new baseline version
Determine if a configuration item (CI) is in compliance with its baseline
Retire a baseline
View all configuration items (CIs) out of compliance with a baseline