Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Create a software installation record
Applies to User Roles:
System Administrator
After you verify that there are existing software installation models in Service Manager, you can create a software installation record. If there are no software installation models in Service Manager, you must add a software installation model to the catalog.
A software installation is an asset that tracks where software is installed, who is using it, and the date it was installed. You must create separate records for each installation.
Note If your system is integrated with Micro Focus Universal CMDB, it can be configured to automatically create a new CI record.
To create a software installation record, follow these steps:
- Click Configuration Management > Resources > Manage Software.
- Click Fill to generate a list of applications.
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Select the application for the software installation record you want to create. The Manage Software form opens.
- Complete the remaining fields, as required to document the installation.
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Click Add. Service Manager adds a pcsoftware record.
Related topics
Checklist: Software license tracking and compliance
Software licenses are assets
View software installation information
Create a software license configuration item (CI)
