View software installation information

Applies to User Roles:

System Administrator

You can view software installation information, such as Version, Install Date, and License ID, from configuration item (CI) records or from software installation records.

To view software installation information from a CI record, follow these steps:

  1. Click Configuration Management > Resources > Search CIs.

  2. Use search or advanced search to find one or more records.
  3. Select the CI record containing the software installation information you want to view.
  4. Open the Software section to view a list of all installed software.
  5. Double-click an installation record to view software information.

To view software installation information from a software installation record, follow these steps:

  1. Click Configuration Management > Resources > Manage Software. The Manage Software form opens.

  2. Click Search to generate a record list of applications, versions, and the associated installations.
  3. Double-click the application record containing the software installation information you want to view, to display it in the Manage Software form.
  4. View the software installation information in the Application Information and Installed Computer System sections.

Related topics

Checklist: Software license tracking and compliance
Software licenses are assets
Example: Search for a record

View software installation information
Add a software license model to the catalog