Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Exporting records
- Export descriptor records
- Unload error messages
- Unload files
- Add an export descriptor record
- Delete an export descriptor record
- Export a record list to a text file
- Export a record list to an Excel file
- Export a record list using an export description record
- Export an individual record using an export descriptor record
- Export selected records from a table using an export descriptor record
- Schedule the exporting of records using an export descriptor record
- Schedule the unloading of records
- Unload a database dictionary only
- Unload a record list
- Unload an individual record
- Unload records from multiple files
- Unload selected records from a file
- Update an export descriptor record
Export descriptor records
You can create an export descriptor record to define the rules for exporting data from Service Manager tables to external files. Each export descriptor record describes the following information:
- The Service Manager source table to be exported
- The fields from the table to export
- Formatting information about each field
- Field start position
- Field width
- Number of entries to extract from array fields
- Date and time format
- The related Format Control record to use, if any, to validate and format data prior to export
Note: You cannot export database dictionary field definitions using an export description record. To export database dictionary field definitions, use the native Service Manager unload format.
When you create an export descriptor record, Service Manager validates the table selected for exporting against the database dictionary.
If the validation is unsuccessful, Service Manager displays the following message: Validation failed
You can click on the warning message to see the reasons why the data validation failed. Although Service Manager lets you save an invalid export description record, you cannot use this record to export data. You need to correct any validation errors before exporting data. After Service Manager validates the table, it exports each record as a single line entry in the resulting external file.
Related topics
Data maps
Exporting records
Unload files
Importing records
Purging and archiving records
Unload script utility
Master data records
Add an export descriptor record
Export a record list to a text file
Export a record list to an Excel file
Export a record list using an export description record
Export an individual record using an export descriptor record
Export selected records from a table using an export descriptor record
Schedule the exporting of records using an export descriptor record
Schedule the unloading of records
Unload a database dictionary only
Unload a record list
Unload an individual record
Unload records from multiple files
Unload selected records from a file
Update an export descriptor record
