Administer > Application setup > Calendars > Holiday records

Holiday records

Service Manager includes out-of-box records for common holidays in the United States. To add a holiday, you must create a new holiday record in the calholidays table and associate that holiday with a group in calholtable.

Service Manager uses calholtable to organize holidays into different groups. For example, one group of holidays might list all holidays observed in France. This group would include worldwide holidays like Christmas and New Year's Day and those unique to France. A second group might also list the worldwide holidays, but add those unique to North America.

Associated tables

Service Manager uses information in these tables:

  • calholidays contains a record for each holiday observed by your company.
  • calholtable contains a record with the name of each group of holidays.

Related topics

On-call schedule exceptions
On-call schedules
Time zones
Work schedules

Add a master data record
Delete a master data record
Update a master data record
Create a holiday group
Create an on-call schedule