Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Retrieve records within a range
Applies to User Roles:
System Administrator
Example: Retrieve all device records where the value of the Part Number field is greater than a character value of 500 and less than a character value of 1000.
In this example we execute a greater than (>) and less than (<) search on the device.g form to search part numbers where the value is greater than the number 500 and less than the number 1000.
Note: For a range query on numeric fields, use the Query window.
To retrieve records within a range:
- Click Tailoring > Database Manager.
- Type
=devicein the Form field, and then click Search. - On the Manage CI form, type
>500 AND <1000in the Part Number field. - Click Find.
- Click any record in the list of returned records to view the details
Note: A device is also referred to as a Configuration Item (CI).
Related topics
Logical operators
Record retrieval
Logical operators
Relational operators
Retrieving records by using the record list method
Retrieving records using the Query window method
The Database Manager utility
Using ranges in queries
Create a query using array fields
Create a query using more than one field
Open the Query Window
Retrieve all records in a table
Use like queries to search for a string of characters
