Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Use the Query Window
Applies to User Roles:
System Administrator
Example: Retrieve all device records where the logical name begins with the character A.
In this example, we use the equal to (=) relational operator to perform an Advanced Search on records in the device.qbe form and returns all values in the logical.name heading that begin with the letter A.
To use the Query Window:
- Click Tailoring > Database Manager.
- Type
=devicein the Form field, and then click Search. - On the Asset Information form, open the More Actions menu.
- Select Expert Search.
- In the Query field, type
logical.name#“A”, and then click Search. - Click any record in the list of returned records to view the details.
Note: A device is also referred to as an Asset or Configuration Item (CI).
Related topics
Complex query expressions
Stored queries
Record retrieval
Relational operators
Retrieving records using the Query window method
The Database Manager utility
Using functions in a query
Create a query using a simple query expression
Open the Query Window
Use like queries to search for a string of characters
