Language pack installation checklist

Use the following steps to install the Service Manager 9.60 language packs.

Task Description


If you have not done so already, install the Service Manager components listed in Prerequisites.

2 Back up your Service Manager applications data.

Install the Service Manager 9.60 server language pack.

Note Each language has its own separate installation package. To install multiple language packs, you will need the installation packages for all your desired languages.

See Installing language pack.


If you want to make customizations to your Windows clients such as changing the splash screen, adding custom images, adding company branding, saving default settings and connections, and configuring connections to a help server or update site, follow these steps:

  1. Install the Client Configuration Utility.

  2. Open the Client Configuration Utility and customize any additional settings for your multi-language Windows client.

  3. Deploy the customized and localized Windows client installer to your development environment.