Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Install the ODBC driver
To install the Service Manager ODBC driver, follow these steps:
- Log on to the Windows server as a user with local administrator privileges.
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Extract the reports package file into the appropriate drive of the server.
- Navigate to the \Reporting directory.
- Run the ServiceManager ODBC Driver-9.60.exe file.
- Click Next to read and accept the licensing agreement. The Next button becomes active.
- Click Next to select your installation folder. The default installation location is C:\Program Files (x86)\Micro Focus\Service Manager 9.60\ODBC. Click Choose to select a different location.
- Click Next to prepare the installation process.
- Click Install to begin copying the installation files. A dialog box opens when the installation is complete.
- Click Done.
