Install > Set up legacy integrations > Start the legacy listener

Start the legacy listener

For a UNIX server, perform the following steps:

  1. Navigate to <Service Manager installation path>\Server\legacyintegration\RUN.
  2. Run the scstart script.

For a Windows server, perform the following steps:

  1. From the Windows Start menu, select Control Panel > Administrative Tools > Services. select the service that you installed when you set up the legacy listener, and then click Start.

    You can start the listener as an application rather than as a service. To do so, go to the <Service Manager installation path>\Server\ LegacyIntegration\RUN directory and run the following command using the Windows command prompt: scenter -listener:<port number> -RPCReadOnly.

  2. Verify that the ODBC driver can connect. To test the connection, use any ODBC query tool. For example, in Excel, open: Data > Get External Data > New Database Query. Select the ServiceCenter ODBC driver as your data source. If it connects, it displays the Service Manager tables.

RPC read-only mode parameter

You must start a legacy listener with the RPC read-only mode parameter. This parameter allows a Service Manager server to connect to a Service Manager database without interfering with the Service Manager server (it does not create a system lock).

The RPC read-only parameter prevents Service Manager clients (Windows, web tier, and web services) from connecting to the Service Manager server. The only connections the ServiceCenter 6.2 RPCReadOnlyMode listener accepts are connections from the Service Manager ODBC driver or Connect-It.

  • If you use Connect-It 3.81 or later, you must provide the host name and port for both the Service Manager and ServiceCenter 6.2 ReadOnly listener. Connect-It requires this information to use the RPC functions for reading the event services and other Service Manager information. The connector writes data to Service Manager through web services.
  • You can also use the legacy listener to run reports or SQL queries against your Service Manager data without affecting the Service Manager performance.