Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Using expressions in event maps
You can check field values and make substitutions based on processing statements.
For example you can use the following expression to check field values and make substitutions based on processing.
if (logical.name in $axces.target="UNKNOWN")
then (logical.name in $axces.target=network.name in $axces.target)
orif (logical.name in $axces.target=NULL
then (logical.name in $axces.target="?"+str(tod()))
In this example, the value the value in network.name replaces logical.name if logical.name is UNKNOWN. The second statement sets logical.name to a constant if it is NULL.
Other common uses for expressions are to set the value of a field to the current date and time and to calculate a value based on information in the record. Event Services applications handles data type and case conversions as long as the Field Type field is correctly identified and the data is written to the descriptor structure.
You can use a single Format Control record named login.event to establish initial global variables (such as lists of valid operators) when the event agent is started, just as you can for users when they log into Service Manager.
If you are writing data to a field whose name exists in more than one structure in a record, you must explicitly name the field. For example, if you add a field named assignment to the middle structure of your incident database dictionary record and you want to manipulate that field, you must identify it as middle,assignment. The field must exist in the target file before any instruction can manipulate it. Ensure the data type is correctly identified.
Related topics
Event mapping process
Example: Mapping to multiple tables
Mapping events
Rules for building maps
Using event maps