Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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View the Calendar for new or existing change tasks
To view the Calendar for new change tasks, follow these steps:
- Log on to Service Manager web client.
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Do one of the following:
- Click Change Management > Tasks > Create New Task if you are not working with Service Manager Process Designer (PD).
- Click Change Management > Create New Task if you are working with Service Manager Process Designer (PD) Content Pack 9.30.3.
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Select a change task category.
Note
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In non-PD environment, the Calendar section is not available for the following change task categories:
Create Group, Create Release, Delete Group, Identify Affected Systems, Update Affected Systems, and Update Group
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In PD environment, the Calendar section is not available for the following change task categories:
Create Group, Delete Group, and Update Group
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Fill in the fields as required.
Note To view the Calendar for the new change task:
- Make sure the Affected CI, the Service or both are filled in. Both the start date and the end date are filled in. The start date and end date are configured in calendar mappings with change task. See Display records from an application module in the calendar for more information.
- click Fill and select values for the Affected CI field rather than entering the values.
- Click Save.
- Locate and click Calendar.
The Calendar displays the changes for the CI from the Affected CI and the Service fields of this change task.
To view the Calendar for existing change tasks, follow these steps:
- Log on to Service Manager web client.
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Do one of the following:
- Click Change Management > Tasks > Search Tasks if you are not working with Service Manager Process Designer (PD).
- Click Change Management > Search Tasks if you are working with Service Manager Process Designer (PD).
- Click Search. A list of change records opens.
- Select a record to view its details.
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Locate and click Calendar. The Calendar displays the changes for the CI from the Affected CI and the Service fields of this change task.
Note The Calendar section can be viewed only when the Affected CI, or the Service, or both are filled in, and both the start date and the end date are configured in calendar mappings.
Related topics
Integration Manager
Micro Focus Release Control (RC)
Release Control Calendar
Using RC calculated risk for Change Approval
View Change Assessment in Change Management
View the Calendar from the System Navigator
View the Calendar from interactions, incidents, or problems
View the Calendar for new or existing changes
