Use > Problem Management > Problem Management Administration > Configure the Problem Management settings

Configure the Problem Management settings

Applies to User Roles:

System Administrator

To configure the Problem Management settings, follow these steps:

  1. Click Problem Management > Administration > Settings.
  2. In the topmost pane, select Problem or Problem Task.
  3. Configure the Default Category setting for the Problem or Problem Task. This setting defines the default category that is used when you register a new Problem or Problem Task. The out-of-box value for this setting is None.
  4. Click Save.