Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Service Manager defined JavaScript objects
- JavaScript object: Attachment
- JavaScript object: Datum
- JavaScript object: Header
- JavaScript object: SCDatum
- JavaScript method: SCDatum.getSize()
- JavaScript method: SCDatum.getText()
- JavaScript method: SCDatum.getType()
- JavaScript method: SCDatum.getXML()
- JavaScript method: SCDatum.join()
- JavaScript method: SCDatum.JSDate()
- JavaScript method: SCDatum.length()
- JavaScript method: SCDatum.pop()
- JavaScript method: SCDatum.push()
- JavaScript method: SCDatum.setType()
- JavaScript method: SCDatum.setValue()
- JavaScript method: SCDatum.shift()
- JavaScript method: SCDatum.toArray()
- JavaScript method: SCDatum.unshift()
- JavaScript object: SCFile
- JavaScript object: SCRecordList
- JavaScript object: XML
- JavaScript object: XMLDate
JavaScript object: SCDatum
The following JavaScript object is unique to Service Manager.
With no arguments, the SCDatum() constructor creates an empty SCDatum object.
With an object argument, the SCDatum() constructor creates an SCDatum object containing the provided record, structure, or array. You must enclose table names and arrays in quotation marks.
This object's methods use the Service Manager-defined global return codes.
Constructor
new SCDatum() new SCDatum(object)
Arguments
The following arguments are valid for this object:
| Argument | Data type | Description |
|---|---|---|
object
|
String | The table name, record, structure, or array you want to query or update. |
Properties
None
Methods
The following methods are valid for this object:
| Defined method | Description |
|---|---|
| getSize() | This method returns the size of the object. |
| getText() | This method returns a text representation of the object. |
| getType() | This method returns the object type. |
| getXML() | This method returns an XML representation of the object. |
| join() | This method returns a string of all the entries in the array. |
| JSDate() | This method returns a JavaScript Date object. |
| length() | This method returns the length of the object. |
| pop() | This method removes an item from an array. |
| push() | This method adds an item to an array. |
| setType() | This method sets the object type. |
| setValue() | This method sets the object to a given value. |
| shift() | This method returns a string of all the entries in the array. |
| toArray() | This method converts an object to a JavaScript array. |
| unshift() | This method returns a string of all the entries in the array. |
