Enable SAML SSO for Service Portal

Service Manager Service Portal is bundled with Micro Focus Identity Manager (IdM) for user authentication. To enable SAML SSO for Service Manager Service Portal, you need to use its built-in IdM.

Service Manager Service Portal supports two deployment modes: single instance and distributed (clustered). The SAML SSO configuration procedure is basically the same for both deployment modes, except that some additional steps are required for the distributed mode.