Administer > System security > Lockout feature > Enable the user lockout feature

Enable the user lockout feature

Applies to User Roles:

System Administrator

The user lockout feature automatically disables a user account if the user fails to provide the correct password after a specified number of attempts.

Note Enabling the user lockout feature is the only way to restrict access from the Windows client. The Attempts Per Login Session settings does not affect Windows clients because the Windows client creates a new session for each login attempt.

To enable the user lockout feature:

  1. Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
  2. Click the Logon Info tab.
  3. In the Use User Lockout section, select Use User Lockout.
  4. In the Attempts Until Lockout field, type the number of login attempts the user has until Service Manager locks out the account.
  5. Select one of the following options:
    • Complete Lockout — select this option to deny the user access to Service Manager until a system administrator resets the lockout.
    • Lock Out Time Period — select this option to deny the user access to Service Manager for a specified period of time.
      Type the time period in the following format: Dayshours:minutes:seconds. For example, 4 03:02:01 locks out the user for 4 days, 3 hours, 2 minutes, and 1 second.
  6. Click Save.

Related topics

Lockout feature

Related topics

Lock out a user
Reset a locked out user
View a user’s lockout history