Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Localize a Service Catalog item
- Click Service Catalog > Manage Items.
- Click Search or use the Search Catalog Items Definition form to search for a specific item record.
- Select an item record.
- From the detail list toolbar of the selected record, click More or the More Actions icon, and then click Localize this record.
- Select the language to use for localization.
- Click Next.
- Specify the localization data for the catalog item.
Field Description Display Name The is the localized name of the item. Short Description This is the localized description from the catalog definition that displays to the user. Long Description This is the localized detailed description from the catalog definition that displays to the user. Form Instructions These are any form instructions defined by the catalog item definition. Options This field has XML that represents the user options defined for the item in the catalog definition. For example, here is XML for an item with a single check box option: <form><check box id="XYZ" label="This is a label"/></form>.
The label text enclosed in quotes (" ") should be localized. - Click Finish.
- Continue to localize by selecting another item record or exit by clicking OK and then Back.
Note
A user selection in a Service Catalog item may have different renderings under different conditions. It may be visible in one language but invisible in another. To achieve this, you can set different Dynamic Field Validations (such as Mandatory Condition and Visible Condition) to this user selection in a certain language and then localize this Service Catalog item to other languages. For example, to make a user option visible in English and French only, set the Visible Condition to ($G.my.language isin {"en","fr"}) in English before localization.
We don't suggest updating Dynamic Field Validations of a user option after you localize a Service Catalog item because this may break the data consistency across different languages. To set different conditions to a user selection in different languages, we strongly recommend you to set the Dynamic Field Validations for all languages in the same user option before localizing a Service Catalog item.
Related topics
Service Catalog items and bundles
More Actions menu
Add an item
Add user selections in a Service Catalog item or bundle
