Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Search for catalog items
- Click Service Catalog > Order from Catalog.
- Specify the Category, if you know it.
- Specify the item name, if you know it.
- Specify the search options if needed:
- Bundles and Items only: Select this option to limit your search to catalog items whose Type is Bundle or Item.
- Any of these words: Select this option to limit your search to catalog items that contain any of the keywords you enter in the Search for box.
- All of these words: Select this option to limit your search to catalog items that contain all of the keywords you enter in the Search for box.
- Click Search.
- To view more items in the catalog, click More results.
Related topics
Service Catalogs
Out-of-box Service Catalog
Shopping cart
Service Catalog interface
Related topics
Check the status of a request
Modify a catalog request in progress
Make a request for multiple recipients
Save a shopping cart template
Submit a saved shopping cart
Request a service catalog item or bundle
