Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- HTML Email
Customizing HTML email notifications
This chapter describes the most typical scenarios of customizing HTML email notifications. Instead of using the out-of-box set of email notifications and templates, your organization is likely to have its own email templates and include its own fields in email messages. For example, a company may include its company logo and follow its own color schemes in email messages.
In most scenarios, you only need to make some minor changes to an out-of-box HTML template, such as changing the formatting of the message body and including some additional fields in the email message. Therefore, you can use the out-of-box HTML template as a basis and create your own HTML templates by copying from that out-of-box template.
