Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Data management
Cascade Updates
The Cascade Update utility allows Administrators to maintain database integrity and consistency by altering or deleting the data in one or more dependent files to match changes made to data in a source file.
For example, incident records are linked to the contacts table by the contact name (probsummary, contact.name = contacts, contact.name). If someone were to edit the contact record and change contact.name, the associated incident records would lose their link and become orphaned. You could set up a Cascade Update record to monitor the contact.name field in contacts and change the contact.name field in related incident records to match accordingly.
Related concepts
Related tasks
Create a Cascade Update
Create a Cascade Delete
Create a Cascade Update/Delete Configuration Record
Create the example Cascade Configuration Record
Create the example trigger record
Test the example Cascade Update
