Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Create a Format Control record with prefixes and suffixes
Applies to User Roles:
System Administrator
Sequential numbering is a subroutine process of Format Control that automatically adds identifying numbers to database records as they are created for Configuration Management, incident records, or employee records. Prefixes and suffixes are used to embed information in the sequential number and provide additional levels of identification. For example, each device in the database might be described by a logical name in the form of DEV(number)/(device type). For workstations, the device type might be WS. In this case, DEV is the prefix for the sequential number and /WS is the suffix.
To create a format control record with prefixes and suffixes:
- Click Tailoring > Format Control.
- Type device.workstation in the Name field of the Format Control Initializations form.
- Click Search.
- Click Subroutines in the More Actions menu or click the Subroutines button.
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Use the following values to complete the Subroutines process:
Application Name Add Before Error Message getnumb.fc true true Sequential number did not process correctly!
Names Definition Values record The record in which the number is placed. In this example, the device.workstation record. $file name The sequential number class to be used. devices prompt The field within the record receiving the sequential number. logical.name string1 The string (prefix) to be added to the front of the sequential number when creating a new number. DEV query The string (suffix) to be added to the end of the sequential number when creating a new record. /WS text Defines the sequential number type (number or string). Since characters occur in the number, this must be string. string number1 Determines the length of the sequential number. val(“4”, 1)
Related tasks
Create sequential number prefixes and suffixes
Open the number file
