Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Creating and editing forms
Enabling HTML in forms
Forms Designer has an HTML Editor and an HTML Viewer that you can add to forms.
- The HTML Editor enables users to add and edit HTML text in Service Manager forms. It uses standard HTML formatting.
- The HTML Viewer enables users to view (but not edit) the formatted HTML text entered by using the HTML Editor.
Related concepts
Form creation
Forms Designer
Using the HTML Editor
Web client forms
Accessible Web client forms
Building accessible forms
Accessibility
Related tasks
Access Forms Designer
Create a form using the Form Wizard
Update a form
Add an HTML Editor or Viewer to a form
Related references
HTML Editor control
HTML Viewer control
Forms Designer controls and tools
HTML Editor controls
HTML Editor keyboard shortcuts
