Use > Change Management > Change Management workflows and user tasks > Change assessment and planning (ST 2.3)

Change assessment and planning (ST 2.3)

For all normal changes, the Change Coordinator assesses the need for a change based on answers to the following questions:

  • Who is the requestor that initiated the need for the change?
  • What is the reason for the change?
  • What is the result required from the change?
  • What are the risks involved in the change?
  • What resources are required to deliver the change?
  • Who is responsible for the build, test, and implementation of the change?
  • What is the relationship between this change and other changes?

Based on the answers to these questions, the change is categorized, prioritized, and planned, and then a remediation plan is developed.

Details for this process are displayed in the following flowchart.

Related topics

Change Management overview

Assess change impact and risk
Plan and schedule a change

Change Management workflows and user tasks
Processes and Best Practices