Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Create Business Process
Concepts
Business processes tailor the approval policies to business needs. A business process along with its parameters make an approval policy.
The Organization Administrator can create new business processes.
Note It is recommended that you edit an existing business process definition rather than create a new business process definition.
Tasks
To create a new business process:
- From the Launchpad, click the Business Processes application. The Business Processes view is displayed.
- Click Create New Process. The Create new process dialog is displayed.
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Fill in the fields in the Create new process dialog:
- Type the Name of the new business process.
- Optional: Type a Description for the new business process.
- Click Create in the Create new process dialog to save your changes.
The Business Processes application takes you directly to the Process Editor. To define the new business process, see Use the Service Manager Service Portal Process Editor.
Related Topics
