Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Automated deployment of changes
- Add OO flow links to a new change record
- Add OO flow links to an existing change record
- Update OO flow links in a change record
- Remove OO flow links from a change record
- Manually launch change flows
- Automatically launch change flows upon approval
- Automatically launch change flows on a schedule (for a new change)
- Automatically launch change flows on a schedule (for an existing change)
- View execution results of change flows
Add OO flow links to an existing change record
User roles: Change Manager, Change Coordinator, and Release Manager
Note You can update OO flow links only in a change record of a category other than either of the following:
- Subscription
- Unplanned Change
To add OO flow links to an existing change record:
- Log on to the Service Manager Web client.
- Open an existing change record that meets the conditions previously mentioned.
- Go to the OO Flow Links section, select a path in the Select Path field, and click Add Link. The OO Flow Link Detail form is displayed.
- In the Sequence No field, type a number. This number defines the order in which the OO flow is automatically launched. Each OO flow link must have a unique Sequence No.
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In the Target CIs field, enter the target Configuration Items that will be used when the OO flow is launched.
Note If you are planning to launch the flow manually, you can skip this step.
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In the Parameters section, complete the fields listed in the following table as necessary.
Field Value Description Parameter Name Name of an input for the operation(s) of the OO flow; can be entered by the user running the flow, or set to a specific value, or obtained from information gathered by another step of the OO flow
An OO field Required? true
orfalse
An OO field that indicates whether the parameter is required or not
Mapped Change Field Select one from the drop-down list. A custom field
This is a field from the change record used to launch the OO flow. The Change field value is populated when the OO flow is launched. The Change fields listed are defined in the "OO RFC Fields" global list.
Mapped CI Field Select one from the drop-down list. A custom field
Useful CI field to launch the OO flow. If there is no Mapped Change Field configured for the parameter, or there is no Mapped Change Field value, the CI field value will be populated when launching the OO flow. The CI fields listed are defined in "OO Fields" global list.
Default Value Default value of the parameter A custom field
If neither Mapped Change Field nor Mapped CI Field is configured for the parameter, or if no value is available in Mapped Change Field or Mapped CI Field, the default value is used when the OO flow is launched.
Note This field is not the same field in OO.
- Click Add. The OO flow link is added.
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Click OK. You are returned to the Change form.
Note If you do not click OK to save and exit, your updates to the Mapped CI Field and Default Value fields might be lost.
- Repeat the steps above to add more links as necessary.
- Click Save to save the change record.
Related topics
Automated deployment of changes
Add OO flow links to a new change record
Update OO flow links in a change record
Remove OO flow links from a change record
Manually launch change flows
Automatically launch change flows upon approval
Automatically launch change flows on a schedule (for a new change)
Automatically launch change flows on a schedule (for an existing change)
View execution results of change flows