Update OO flow links in a change record

User roles: Change Manager, Change Coordinator, and Release Manager

Note You can update OO flow links only in a change record of a category other than either of the following:

  • Subscription
  • Unplanned Change

To update OO flow links in a change record:

  1. Log on to the Service Manager Web client. 
  2. Open an existing change record that meets the conditions previously mentioned.
  3. In the OO Flow Links section, click the Seq No of an OO flow link that you want to update. The OO Flow Link Detail form opens.
  4. Update the fields as necessary, and then click Save.
  5. Click Cancel. You are returned to the Change form.
  6. Click Save to save the change record.

Related topics

Automated deployment of changes

Add OO flow links to a new change record
Add OO flow links to an existing change record
Remove OO flow links from a change record
Manually launch change flows
Automatically launch change flows upon approval
Automatically launch change flows on a schedule (for a new change)
Automatically launch change flows on a schedule (for an existing change)
View execution results of change flows