Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Automated deployment of changes
- Add OO flow links to a new change record
- Add OO flow links to an existing change record
- Update OO flow links in a change record
- Remove OO flow links from a change record
- Manually launch change flows
- Automatically launch change flows upon approval
- Automatically launch change flows on a schedule (for a new change)
- Automatically launch change flows on a schedule (for an existing change)
- View execution results of change flows
Automatically launch change flows on a schedule (for an existing change)
User roles: Change Manager, Change Coordinator, and Release Manager
Note You can update OO flow links only in a change record of a category other than either of the following:
- Subscription
- Unplanned Change
To set an automatic execution time for OO flows of an existing change:
- Log on to the Service Manager Web client.
- Open an existing change record that meets the conditions previously mentioned.
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In the OO Flow Links section, do either of the following:
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Select Use a fixed date as the Automation Type. The Scheduled Time field is displayed. Select a date and specify a time, such as 06/04/10 10:00:00.
Note The date/time format is determined by your profile date/time format.
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Select Use a field in the record + interval as the Automation Type. The Change Field and Interval fields are displayed. Select a field in the Change Field list as the base time, and then enter a value in the Interval field using the “+/-ddd hh:mm:ss” format. Note that a space is required between ddd and hh, and you can omit the plus sign (+) for positive intervals.
For example, if you select Requested End Date in Change Field and enter -1 02:30:10 in Interval, the OO flows of the change will be automatically launched one day, two hours, thirty minutes, and ten seconds before the Requested End Date.
Note
- The automation execution time should be a future time between the Planned Start and Planned End.
- The automation execution time you selected is not validated now. Instead, the time will be validated when the change moves to the pre-defined phase. If the validation fails, you will receive a warning and the change cannot advance to implementation. In this case, you have to reset the execution time. To do so, click Cancel and move the change back to a phase prior to Change Approval (or back to “Assess” or “Plan and Design”), reset the automation execution time, and then go through the change phases again.
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Related topics
Automated deployment of changes
Add OO flow links to a new change record
Add OO flow links to an existing change record
Update OO flow links in a change record
Remove OO flow links from a change record
Manually launch change flows
Automatically launch change flows upon approval
Automatically launch change flows on a schedule (for a new change)
View execution results of change flows