Manage OO flows from Knowledge Management

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

User roles: Users with the "SysAdmin" or "programmer" capability word

You can view, create, update, and delete Operations Orchestration (OO) flows from the Operations Orchestration Flows menu in Knowledge Management.

Note To manage OO flows, you must first set up and enable an OO integration instance in Integration Manager (SMIS).

To manage Operations Orchestration flow records in Service Manager:

Log on to the Service Manager web client.

Click Knowledge Management > Configuration > Operations Orchestration Flows.

The Micro Focus Operations Orchestration Flow window opens.

Click Search.

If a Service Manager to OO integration instance is correctly configured and enabled in Integration Manager (SMIS), a list of OO flow records is displayed.

Note The list of OO flow records is populated from the OOFlow table under System Definition. These OO flow records are either synchronized from Operations Orchestration (according to the basepath specified in the Service Manager to OO integration instance) or manually added in Service Manager (for example, an individual OO flow that is not under the basepath or its sub-folders).

You can also type a full or partial display name in the Display Name field, and click Search to view one or more specific OO flow records.

Select a record from the list to view its details.

The details of the selected OO flow are displayed. For the description of each field on the OO flow detail form, see Operations Orchestration flow detail form fields.

To add a new OO flow:

Click New.
Complete the fields of the OO flow record.
Note You can only add an OO flow that has a unique UUID.
Click OK.

To update an existing OO flow:

Select the OO flow.
Update the details.
Click Save & Exit.
Note If the OO flow is updated in Operations Orchestration after you update it in Service Manager, your updates will be discarded at the next synchronization.

To delete an OO flow: