Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Micro Focus Operations Orchestration (OO)
Operations Orchestration integration setup
Note Configuring Service Manager web service integrations in a network environment using a firewall or proxy server requires additional configuration. For details, see Web Services with a proxy server.
To set up the OO integration in your environment, you need to complete the following tasks:
-
Add an Operations Orchestration integration
This task adds and enables an OO integration in the Integration Manager (SMIS). It specifies all parameter values required to set up the integration.
-
Enable SSL connection from Service Manager to Operations Orchestration
This task enables SSL connection between the Service Manager and OO servers. The Service Manager server acts as a trusted client connecting to the OO server. This task creates a root CA and self-signed certificate in the OO server and then imports them into Service Manager.
-
Enable LW-SSO for the Operations Orchestration integration
This task is optional but strongly recommended. Enabling LW-SSO for the integration allows Service Manager users to bypass the log-in prompts when viewing OO flow execution results from within Service Manager.
Related topics
Integration Manager
Micro Focus Operations Orchestration (OO)
Add an Operations Orchestration integration
Manage OO flows from Knowledge Management
Add OO flow links to a knowledge document
Remove OO flow links from a knowledge document
Launch OO flows from an incident
View OO flow execution results from an incident
Add OO flow links to a new change record
Add OO flow links to an existing change record
Remove OO flow links from a change record
Update OO flow links in a change record
Manually launch change flows
Automatically launch change flows upon approval
Automatically launch change flows on a schedule (for an existing change)
Automatically launch change flows on a schedule (for an existing change)
View execution results of change flows
