Macro editor definition

Field label Database field name Description
Macro name name System administrator creates unique name for this macro.
Applies When filename Predefined event option for execution of this macro. Select an event from the drop-down list. For example, when a change request is saved.
Macro Type type Predefined macro type for this macro.
Macro Condition condition Define a condition for when this macro should execute. For example, when a priority 1 incident record is opened, email the members of an assignment group.

Related concepts

Service Manager macros
Accessing macro records
Macro conditions

Related tasks

Access a macro record
Create a macro

Related references

Definitions for macro forms
Macro list form definition
Macros provided with Service Manager