Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word
|Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
You can specify that the search results contain a specific phrase.
"cat food" (quotation marks)
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic
|Topics that do not contain a specific word or phrase
|Topics that contain one string and do not contain another
cat ^ mouse
|A combination of search types
( ) parentheses
Macro list form definition
|Database field name
|A unique number assigned to the macro to identify it.
|The Service Manager file that the macro is attached to. For example, problem or device.
|The name you give the macro.
|The type of action the macro takes when activated.
|Opens a blank macro editor form for adding a new macro.
|Accesses the macro editor to change the selected macro record.
|Deletes the selected macro record.
Warning: When you delete a record, no warning is given and the record is simply deleted.
|Accesses a query form.
|Removes the current filter used for searching the macros and returns the list to its previous state.
|Returns to the previous process.