Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Data Policy
- Access Data Policy
- Data Policy expressions
- Data Policy and the object record
- Creating revisions
- Revert to a previous revision
- Purge revisions
- Data Policy and encryption
- Change the columns in a record list
- Create an alias for your custom CI display name field
- Define auto complete table columns
- Specify a referenced table for a field
- Specify a display field for a referenced table
Specify a display field for a referenced table
You need to define a Display Field in the Data Policy (datadict) record of a referenced table. For example, the out-of-box system defines the device table as the referenced table for the assets field of the cm3r table, and defines the display.name field of the device table as the Display Field. Because of this configuration, Affected CIs in a Change record are retrieved according to their CI Identifier values and displayed as their display names.
Note A referenced table must have only one field as the unique key. Currently only the device table can be set as a referenced table.
To specify a display field for a referenced table, follow these steps:
- Click Tailoring > Data Policy.
- Open the Data Policy record for the referenced table. For example, open the device Data Policy record.
In the Display Field field, select a value from the drop-down list. For example, select Configuration Item Name - display.name.
A display field has an alias defined in the dbdict record. When you change the Display Field value, Service Manager removes the alias from the previous display field and adds it to the new field.
Note A display field must meet the following conditions:
- Has a character data type
- Is not a Unique key field.
- Is a No Nulls key field
- Click Save to save the Data Policy record.
Data Policy expressions
Data Policy and the object record
Data Policy and encryption
Access Data Policy
Change the columns in a record list
Change the encryption key value
Example: Create and manage a revision
Create a Data Policy revision