Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Web tier
- Editing Web client Key bindings
- Using the compact layout
- Setting web client preferences
- Branding the web client
- Web client forms
- Configuring color indicator
- Accessible Web client forms
- Configure the behavior when you right-click in the web client
- Example: Sending Web tier URLs through e-mail notifications
- Example: Notifying specified operators upon an incident update
- Generating Web tier URL queries
Branding the web client
Applies to User Roles:
The out-of-box Service Manager web client includes a preset Micro Focus theme, which can be modified to express your organization's own branding.
You can change your Service Manager logo icons, colors, and font style from the integrated user interface. You can also perform additional branding implementation options to change the splash screen, or to replace the images, including all the icons.
The following steps show how to implement web client branding changes.
Note To perform branding operations, the operator should have SysAdmin capability. To enable the branding rights for an operator, see Update the operator records to enable the branding rights.
- Specify the location for the branding files
If you are running a Service Manager applications version earlier than 9.34, you need to perform an additional step to set up the branding menu. See Enable the branding menu in old applications.
- Additional branding implementation options
Note Currently, the branding feature does not support JAWS or color settings for the accessible.do web client.