Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
|
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| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Appendix D: Troubleshooting
- Troubleshooting: SQL Compare cannot run for unsupported version
- Troubleshooting: Applying upgrade cannot run for unsupported version
- Troubleshooting: Some data files are missing from the Upgrade Utility package
- Troubleshooting: The Upgrade Utility appears to stop responding
- Troubleshooting: The client session was terminated during an upgrade
- Troubleshooting: Unexpected errors during an upgrade
- Troubleshooting: Upgrade failed with a "Not enough shared memory available" error
- Troubleshooting: Database transaction log full
- Troubleshooting: Integrations do not work after an application upgrade
- Troubleshooting: Automatic merge fails
- Troubleshooting: Unable to open and view the upgrade results after upgrade
- Troubleshooting: Unable to submit service items in SRC
- Troubleshooting: Avoid copying full table copy when Unique/Primary key is updated
Troubleshooting: Automatic merge fails
Symptoms
The Automatic Merge task fails during the upgrade and you receive the following error message:
Failed to unzip <zip file path>. Auto Merge skipped.
This error message indicates that automatic merge was skipped because of a failure to unzip the required zip file. The Upgrade Utility skips the Automatic Merge task and continues the upgrade process.
Resolution
To rerun the Automatic Merge task after running the Upgrade Utility, follow these steps:
- In the Upgrade\3waymerge\oob folder, find the zip file named after the version that you selected for the Base Version when running the Upgrade Utility.
- Extract the folder named after the Base Version that you previously selected from inside the zip file to the Upgrade\3waymerge\oob folder. For example, if you selected 9.3PD for the Base Version previously, extract the 9.3PD folder from inside 9.3PD.zip, and then place the extracted folder (9.3PD) in the Upgrade\3waymerge\oob folder.
- Open the Upgrade Results list and search for records with a type of "Renamed."
- Select the objects that you want to merge, and click Mass Auto Merge from the More Actions list.
