Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Clean up out-of-box data records
Before the system goes live, all test data records that were created and demonstration data that is provided out-of-box should be deleted. We recommend you to use the predefined PurgeOutofBoxData unload script record to remove these data records.
To purge the data, follow these steps:
- Go to Database Manager.
- Open the unload table.
- Select the PurgeOutofBoxData record.
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Double check that all the listed tables should be purged.
- If a table should not be purged, remove the line from the unload script record.
- You can add or modify a query (for example, add name=”failsave” to the operator line) as needed.
We recommend adding knownerrortasks and rootcausetasks to the list of tables to purge, if information was entered during testing.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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