Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Use > Configuration Management > Configuration Management user tasks > Service life cycle management > Defining the change category to use when adding or canceling subscriptions

Defining the change category to use when adding or canceling subscriptions

To define what change category you want to use when subscribing and unsubscribing to a specific subscription, set the change categories in the business service record (CI). If no values are specified in the business service record, the values in the Configuration Management environment record are used.

If you want to define the change categories for subscriptions at a global level, set the change category values in the Configuration Management environment record. If no values are specified in the CM environment record, the default value used is Subscription.

If you want to create a new change category for subscriptions, the best practice is to copy the Subscription category and give it a new name. After you create the new change category, you can change the CM environment record to specify the new category.

Caution This is only relevant when subscription requests are handled directly by Change Management without the use of Service Catalog.

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