Install > Install the Service Manager Help Center > Meet the Service Manager online help requirements

Meet the Service Manager online help requirements

Important You cannot upgrade previous Help Servers to the Service Manager9.50 help. You must install the Service Manager9.50 help in a new folder or on a different system than your previous Help Server. HPE recommends that you remove previous Help Servers, but it is not required.

Caution Make a backup of any customized Help files that you have created for your Service Manager clients.

Make sure that you meet the following requirements so that you can install the online help:

  1. Have 500 MB disk space.
  2. Have a minimum of 256 MB RAM
    • For testing purposes, 128 MB RAM is sufficient.
    • For production purposes, RAM is based on the expected user load.
  3. If you plan on installing the help on a web server:
    • Have a web server (for example, Apache) installed on the system
    • Have a free communications port to listen for HTTP connections requests. For most web servers, the default communications port is 80.