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Operations Orchestration flow synchronization rules
The SM to OO integration synchronizes flows from Operations Orchestration (OO) to Service Manager according to the basepaths that are configured in Integration Manager ( Service Manager Integration Suite). The following describes the synchronization rules, using an example basepath value: /Library/ITIL/Change Management; /Library/How Do I flows.
Rule 1: Only the Operations Orchestration flows under the basepath or its sub-folders are synchronized.
Operations Orchestration Flow Path | Synchronize? |
---|---|
/Library/ITIL/Change Management/Network/Compare Device ACLs | Yes |
/Library/ITIL/Change Management/Servers/Block NAS Task | Yes |
/Library/How Do I flows/How do I: Iterate through a list | Yes |
/Library/ITIL/Incident Management/Servers/Server Health Check | No |
Rule 2: If an Operations Orchestration flow is removed in Operations Orchestration, it will also be removed in Service Manager when it is under the basepath or its sub-folders.
Operations Orchestration Flow Path Deleted in Operations Orchestration | Remove in Service Manager? |
---|---|
/Library/ITIL/Change Management/Network/Compare Device ACLs | Yes |
/Library/ITIL/Change Management/Servers/Block NAS Task | Yes |
/Library/How Do I flows/How do I: Iterate through a list | Yes |
/Library/ITIL/Incident Management/Servers/Server Health Check | No |
Rule 3: If an Operations Orchestration flow is updated in Operations Orchestration, it will also be updated in Service Manager when it is under the basepath or its sub-folders.
Operations Orchestration Flow Path Updated in Operations Orchestration | Update in Service Manager? |
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/Library/ITIL/Change Management/Network/Compare Device ACLs | Yes |
/Library/ITIL/Change Management/Servers/Block NAS Task | Yes |
/Library/How Do I flows/How do I: Iterate through a list | Yes |
/Library/ITIL/Incident Management/Servers/Server Health Check | No |
Note If an Operations Orchestration flow (under the basepath or its sub-folders) is updated in Service Manager, the updates will not be discarded until the Operations Orchestration flow is updated in Operations Orchestration.
Related concepts
Integration Manager
Integration Instance Information fields
Enable SSL connection from Service Manager to Operations Orchestration
HPE Operations Orchestration (OO)
Operations Orchestration flow detail form fields
Related tasks
Add an Operations Orchestration integration
Enable LW-SSO for the Operations Orchestration integration
Configure LW-SSO in the Service Manager Web tier
Enable or disable an integration instance
Monitor integration instance status
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