Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Integrate > HPE Release Control (RC) > Release Control integration setup > Configure language and time zone for the RC integration

Configure language and time zone for the RC integration

Applies to User Roles:

System Administrator

HPE Service Manager provides 14 out-of-box (OOB) languages. By default, the Calendar is displayed in the same language as your Service Manager login language. However, Service Manager and Release Control (RC) can be localized into some other languages (for example, Vietnamese) through open localization. In this case, you may need to specify a mapped language ID in Release Control for each new language.

To add a RC ID for Service Manager Calendar, follow these steps:

Log on to Service Manager as the System Administrator.
Type db in the command line and press Enter. The Database Manager window opens.
Type language in the Form field, and click Search.
Select language of the Format Name column and double click it.
Click Search. A list of records opens.
Select a new language (for example, Vietnamese).
In the RC Identifier field, enter the corresponding language ID in RC (for example, vi).
Click OK.

HPE Service Manager provides 51 out-of-box (OOB) time zones for the RC integration. Service Manager and RC automatically share the same time zone. If you want to use time zones other than OOB ones, you must specify a mapped time zone in Service Manager.

To synchronize the time zone between Service Manager and RC, follow these steps:

Log on to Service Manager as the System Administrator.
Type db in the command line and press Enter. The Database Manager window opens.
Type tzfile in the Form field, and click Search. The System Parameter Maintenance window opens.
Select a value from the Time Zone Java ID list.
Click Add.

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