Configuration

CFG_1

Can not select “Change Management” and “Problem Management” from the endpoint 2 type.

SM adapter cannot be loaded successfully.

Ensure the stub, adapter and dependency jars are in <QCS_Install_Dir>\adapters\lib.

CFG_2

No create/delete event on change entity is allowed.

For “Change->Defect” and “Change->Requirement” in the Events tab, 'Create a / Delete its corresponding record in the other endpoint' for QC Endpoint Events is selected.

Select Do nothing in the radio-box.

CFG_3

No delete event on the problem entity.

In the Events tab, 'Delete its corresponding record in the other endpoint' is selected.

Select Do nothing for all Deletion (Full Synchronization Only) in the Events tab.

CFG_4

Missing connection parameter: UserName.

'User name' is empty.

Enter a user name in the Connectivity tab.

CFG_5

Missing connection parameter: Service URL.

'Service URL' is empty.

Enter a Service URL in the Connectivity tab.

CFG_6

Missing connection parameter: QC Project.

'QC Project’ is empty.

Enter a QC Project name in the Connectivity tab.

CFG_7

Missing connection parameter: Service URL.

'Service URL’ is empty.

Enter a Service URL in the Connectivity tab.

CFG_8

Connection parameter:
Configuration File Path is not valid.

File path is invalid and the specified file does not exist.

Enter a valid configuration file path name in the Connectivity tab (or leave it empty).

CFG_9

To connect to endpoint of type SM
ChangeManagement.
Error: com.hp.qc.synchronizer.adapters.exceptions.
AdapterException: Fail to connect to SM:
Connection refused: connect.
ERROR #2- Fail to connect to SM:
Connection refused: connect.

SM Server is shutdown or not available.

Start the SM Server or make it available.

CFG_10

ERROR #1- adapter.CONNECTION_FAILURE :
Failed to connect to endpoint of type SM
ChangeManagement.
Error: com.hp.qc.synchronizer.adapters.exceptions.
AdapterException: Fail to connect to SM:
The web service of SM is not reachable!
ERROR #2- Fail to connect to SM:
The web service of SM is not reachable!

Web service is not available (for example, is not configured).

Make the Web service available.

CFG_11

ERROR #1- adapter.CONNECTION_FAILURE :
Failed to connect to endpoint of type SM
ChangeManagement.
Error: com.hp.qc.synchronizer.adapters.exceptions.
AdapterException: The URL of SM web service is not valid!
ERROR #2- The URL of SM web service is not valid!

URL format is wrong.

Correct the URL. The format is:

CFG_12

Retry times must be an integer between 0 and 3.
(0 means disabled).

The value for the parameter Retries on Locked Record in the Advanced tab is out of range (0~3).

Enter an integer (0 ~ 3) for Retries on Locked Record in the Advanced tab.

CFG_13

Retry interval must be an integer between 1 and 10.

The value for parameter Retry Interval(Seconds) in the Advanced tab is out of range (1 to 10).

Enter an integer (1 to 10) for Retry Interval(Seconds) in the Advanced tab.

CFG_14

Socket timeout must be an integer between 0 and 120.
(0 means default timeout).

The value for parameter: Socket Timeout (Minutes) in the Advanced tab is out of range (0 to 120).

Enter an integer (0 to 120) for Socket Timeout (Minutes) in the Advanced tab.