Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Use > Survey > Service Manager Survey > SM Survey setup > Enable Service Portal users to access surveys

Enable Service Portal users to access surveys

User roles: System Administrator

Important Lightweight Single Sign-On (LW-SSO) and the RESTful API capability are required only when Service Manager Service Portal is selected as the survey portal. For more information, see Select a survey portal.

After you have installed Service Manager Service Portal, you need to enable the Survey functionality for Service Manager Service Portal users.

To do this, you need to perform the following steps.

Make sure that you have configured LW-SSO for the Service Manager Server and Service Manager Service Portal.

Service Manager Service Portal has bundled HPE Identity Manager (IdM) and uses IdM for user authentication. If LW-SSO is not enabled, Service Manager Service Portal will not be able to retrieve surveys from Service Manager for individual users.
1. Make sure that for each user, the same user name exists in both Service Manager and Service Manager Service Portal.
2. Configure LW-SSO in the Service Manager Server. For details, see Configure LW-SSO in the Service Manager server.
3. Configure LW-SSO in Service Manager Service Portal. You should have already done this during the installation of Service Manager Service Portal. For details, see the Configure LW-SSO step in Install Service Manager Service Portal.
  
  Note The same initString value must be configured in both the Service Manager Server and Service Manager Service Portal.
Make sure that you have enabled the Survey functionality in Service Manager Service Portal. You should have already done this by running an Ansible playbook named enableSurvey during the installation of Service Manager Service Portal. For details, see the Enable Survey step in Install Service Manager Service Portal.
Grant users the RESTful API capability in Service Manager.

Service Manager Service Portal users must have the RESTful API capability to access SM surveys. You need to assign this capability to each operator record in Service Manager that corresponds to a Service Manager Service Portal user.

To do this, follow these steps:
1. Log in to Service Manager as a system administrator.
2. Enter operator in the command line, and press Enter.
3. Open an operator record through a search.
4. Select the Startup tab, and add the RESTful API capability word for the operator.
5. Save the record.

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