Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Stored queries for management view publishing
Stored queries define the search parameters for data acquisition. The agents responsible for updating messages must query the database and report back with the current information. To publish a message that monitors alert status or counts records of a certain priority, queries must be created and stored.
The easiest method to generate a stored query is to select the information you want using normal search methods, and then open the Advanced Search window and store your query directly. By following these steps you can ensure that the query is optimized for best performance.
Select the queries you want to use for your published message from the stored query list.
We welcome your comments!
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