Create a displayscreen record

The displayscreen record is the control point for applying options to Service Manager forms using the Display application. You must create the displayscreen record first, then create the individual options in the displayoption file.

You can create a display screen record from scratch, or base your new record on a previously existing record.

To create a new displayscreen record:

1. Access the displayscreen file.
2. Type a unique name in the Screen ID field of the blank displayscreen record form. This name should identify the file involved and describe the process to which the options are attached. For example, a displayscreen record created for a script that opens incident records might be called pm.script.open.
   
3. In the Format field, type the name of the form on which the new options should appear.
   Note: Type the appropriate format variable if you want the display options to appear on more than one form.
4. Complete any other applicable fields.
5. Click Add. The system creates the displayscreen record and displays the message “Record Added.”

To create a displayscreen record based on an existing displayscreen record:

1. Access the displayscreen file.
2. Open the displayscreen you want to use as a base. For the example, select adlusermod
3. Change the Screen ID to a unique name. For the example, change the name to adlusermodxx and then click Add. The Include displayoption/displayevent prompt opens.
4. Specify whether to add any associated displayoption or displayevent records when the new displayscreen record is added by checking the applicable box.
   • If you check Include displayoption records, adlusermodxx records will be created from the adlusermod records in the displayoption file.
   • If you check Include displayevent records, adlusermodxx records will be created from the adlusermod records in the displayevent file.
5. Click Next. The system creates the displayscreen record and any optional files you chose and displays the message “Record Added.”