Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Troubleshooting: Common database errors
- Messages: Cannot Find SQL Server, Error Connecting to servername
- Message: Corresponding Join Not Defined
- Messages: Error opening the Core.ir file in read mode
- Troubleshooting: Database debug
- Troubleshooting: Interpreting debugdbquery output
- Troubleshooting: Power outages and hardware failure
- Troubleshooting: Slow execution of queries
- Troubleshooting lister
- Troubleshooting: ODBC error when running Crystal Reports
Message: Corresponding Join Not Defined
Message: Corresponding Join Not Defined
This message indicates that the report is attempting to join multiple tables that have not been properly joined in the database.
When designing reports, linking tables using the application is not sufficient to create a join. You must also configure Service Manager with the equivalent values.
To join the tables:
- Inspect the joined tables in your application. Arrows should connect to only the fields that you want to join between the tables.
- Make an unload of both tables before making modifications so that you can return to the original configuration if needed.
-
Open Service Manager and compare the settings in the JOINDEF and ERDDEF tables to this linking scheme. You may need assistance from your administrator to confirm this task. Ensure that the following criteria apply:
- The joins match exactly.
- The join in Service Manager is unique, no other join connects the same tables in a different manner.
- Stop, and then restart, the Service Manager server after creating the join.
Note Modify the JOINDEF and ERDDEF tables in Service Manager with caution and only with prior approval from an administrator.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: